Tidings Support
Tidings is independently maintained by an individual developer. For help with feeds, sync, AI providers, website downloads, or activation, contact support by email. We will never ask for your API key, admin password, or full card details by email.
Contact support: fxapps@163.comTo help us diagnose the issue, include
- Your Tidings and macOS versions
- Steps to reproduce and the visible error message
- The relevant feed URL, when applicable
- For activation issues, the code hint, device digest, or checkout email—but never a full secret
- Screenshots with no API keys, refresh tokens, or private article content
Before contacting us, try
- Check that your network and feed URL work in a browser
- Review the AI provider endpoint, model, and permission status in Settings
- Refresh the license or deactivate an old device under License & Trial
- For install issues, confirm the package came from tidings.info and macOS shows a valid developer signature